It's all in the details
Find An Answer To Every Question
We know how important your wedding day is and we are here to provide you with support and guidance. On this page you will find everything you need to stay on track with planning, ensuring that all the details are covered.
FREQUENTLY ASKED QUESTIONS
What are the deposit and payment terms?
Initial deposit is 30% of the minimum revenue commitment to reserve event. Additional 50% of minimum revenue deposit is due 2 months prior to event. Final payment is due 10 business days prior to event and Group will also provide a contingency deposit at this time, equal to 20% of total event revenue. This deposit is credited toward any additional amounts charged for items or services requested and provided leading up to, and during Event. Any portion of the contingency deposit remaining will be refunded back to original form of payment.
Is it required that I retain the services of a Wedding Planner/Coordinator?
Yes. Our team consists of experienced event professionals who are passionate about creating unforgettable experiences. From event managers and coordinators to culinary experts and hospitality staff, each member of our team brings expertise and dedication to their role, ensuring that every aspect of your events exceed expectations. We do, additionally, require that you retain the services of a professional wedding planner/coordinator between May 1st and October 31st.
I have Gift Bags for my guests... how can they be delivered?
It is our pleasure to deliver welcome bags to your attendees. There is a $6.00 per room drop fee for the Hotel to staff and service this request. Additional fees will apply for non-generic bags.
Do you provide a Wedding Tasting?
The hotel will extend an invitation to one date a month in 4th quarter (October, November, and December), or 1st quarter (January, February, March) to attend one of our complimentary Group Wedding tasting events. This experience will allow you to taste a selection of our Plated Dinner menu items, seasonal wine selection, and interact with our Chefs and Banquet team, and visualize your Banquet set-up items that the Hotel provides.
Are sparklers or open flames allowed at the venue?
In protection of our natural environment, most flames are restricted including sparklers. Candles in votives that cover the flame by at least two inches can be approved. Flameless is preferred and recommended.
Do you have a Suite or designated area for our wedding party to get ready?
We encourage Wedding Parties to get ready in their hotel accommodations, and have private event spaces available to rent.
Is there a shuttle service in town and from the Reno/Tahoe Airport?
We provide local shuttle services for any paying Hotel guest, anywhere within Incline Village, on a first come, first serve basis. There is a cost for Groups staying on property that require a scheduled private shuttle within Incline Village. There is no airport transfer through Hyatt, however options are available.
Do you allow for wine to be brought in with a corkage fee?
Yes, for Dinner Wine service only and with an associated corkage fee of $35.00 per 750 ml. bottle opened (excludes service charge and sales tax). Note: Corkage does not apply toward your food and beverage minimum.
Is there a noise ordinance or restriction for outdoor and indoor evening events?
Yes. Our outdoor events must conclude by 10PM. Our indoor events can continue until Midnight.
Is there a parking fee and where should our guests park?
The self-parking lot is accessible for all event guests and vendors, subject to fees. Hyatt Regency Lake Tahoe has overnight valet and self-parking available to our guests. Valet parking is $50.00 per car, per night and self-parking is $29.00 per car, per night. Guests should utilize the main hotel self-parking lot.
Additional Resources
Timeline
We have a list of questions that will help us prepare our teams for your special day. We’ve put together a timeline for you to assist and it’s broken down by monthly markers so as to not overwhelm but make the planning process easy.
Download Timeline PlannerRooming List
Use the rooming list template to provide your guests details. If the rooming list does not contain credit card information, you can send it directly to your Event Manager. If you will include individual credit card numbers for each guest, see your Event Manager for next steps.
DownloadKnow Before You Go
Know Before You Go is a communication tool for you to send to your guests. It allows you to share detailed information about your event to personalize their experience. Weather, dress code, transportation and more. Ask your Event Manager how to create your own.
DownloadSafety Information
At Hyatt, we’re focused on Safety First, Wellbeing Always through our Global Care & Cleanliness Commitment. We have a certified Hygiene & Wellbeing Leader, who monitors all aspects of cleanliness and disinfection, and leads education and wellness checks for all staff members.
Learn MorePlanner Tools
Hyatt offers digital solutions to make your life easier, every step of the way. The availability of technology tools may vary by location.
Hyatt Planner Portal
Visit this one-stop location for all key information about your wedding event. Manage details before, during, and after your event. Run reservation reports, view the Group Detail report and diagrams and review your Group Bill. Access the Rooming List and Event Concierge apps. Open the Planner Portal here.
Collaborative Diagramming
A collaborative program that helps you and your Event Manager design professional create customized room diagrams and seating to design the best room layouts for your event. You can make your own edits to diagrams to ensure room setups match your vision.
HyRes
Hyatt’s proprietary group reservation process with customized links to allow your guests to book online within the group block. It also gives you the ability to view reports through the Hyatt Planner Portal.